tk9992 Terms and Conditions — Clear and in English

These Terms and Conditions ("Terms") form a legal agreement between the tk9992 platform and its users. By using the tk9992 website and any related services, you agree to all provisions of these Terms.

These Terms apply to all users in Bangladesh. tk9992 is a secure and reliable online gaming and sports betting platform that provides the best experience for players in Bangladesh in their own language.

1.1 Scope of Terms

These Terms cover the following: use of the website, account management, financial transactions, bonuses and promotions, betting rules, and user responsibilities. In addition to these Terms, our Privacy Policy and Responsible Gaming Policy also apply.

1.2 Language and Interpretation

These Terms are written in English. In the event of any dispute or ambiguity, tk9992's interpretation shall be considered final. If a user is unable to understand any part of the Terms, please seek assistance from our support team.

2.1 Age Requirement

You must be 21 years of age or older to use the tk9992 platform. By registering an account, you confirm that you are 21 years of age or older. Accounts belonging to underage users will be closed immediately and all funds may be forfeited.

2.2 One Account Policy

Each user may create only one account. If two or more accounts are found belonging to the same person, they will be closed and any associated bonuses will be cancelled.

2.3 Registration Information

The following information must be provided accurately during account registration:

• Full name (as per National ID card)
• Active mobile number
• Valid email address
• Date of birth
• Preferred payment method (bKash, Nagad, Rocket or Upay)

Providing false or incomplete information may result in the account being suspended or closed. The user is personally responsible for the security of their account.

tk9992 follows a Know Your Customer (KYC) verification process to ensure a safe and transparent environment. Identity verification may be required before processing withdrawals or for transactions above a certain amount.

3.1 Required Documents

• A clear photo of your National ID (NID), birth certificate, or passport
• Proof of the mobile number provided during registration
• Proof that the name matches the payment method used

3.2 Verification Timeframe

Submitted documents are generally reviewed within business days. Some services may be temporarily limited while verification is in progress. Large withdrawals may be delayed until verification is complete.

If a user refuses to cooperate with verification or submits false documents, the account will be closed immediately.

4.1 Accepted Payment Methods

tk9992 currently supports the following payment methods: bKash, Nagad, Rocket and Upay. These methods offer fast and secure transactions for users in Bangladesh.

4.2 Deposit Terms

• Minimum deposit amount: ৳300 (for each method)
• Deposits are generally credited to the account instantly
• Deposits must be made only from the user's own payment account
• Deposits from third-party accounts are not accepted

4.3 Withdrawal Terms

• Minimum withdrawal amount: ৳800
• Withdrawal processing time: 10 to 45 minutes
• Withdrawals will always be sent to the same method used for the deposit
• Withdrawals may be delayed until KYC verification is complete

4.4 Transaction Security

All financial transactions are secured with SSL encryption. tk9992 never charges additional fees for transactions, however your payment provider may apply their own charges.

5.1 Welcome Bonus

New users are eligible for a 200% bonus on their first deposit, up to a maximum of ৳20,000. For example:

• Deposit ৳1,000 → Bonus ৳2,000 → Total balance ৳3,000
• Deposit ৳22,000 → Bonus ৳20,000 → Total balance ৳42,000

5.2 Wagering Requirement

A 20x wagering requirement applies to the welcome bonus. This means the bonus amount must be wagered 20 times before withdrawal. For example, if you receive a ৳2,000 bonus, you must place a total of ৳40,000 in bets before withdrawing.

5.3 VIP Bonus and Cashback

tk9992's VIP program has five levels. The weekly cashback benefit for each level is as follows:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

5.4 General Bonus Terms

• A bonus offer applies only once per user
• Bonus balance cannot be withdrawn directly; it becomes withdrawable after the wagering requirement is met
• If bonus abuse is suspected, tk9992 reserves the right to cancel the bonus and review the account
• All promotions may have an expiry date

6.1 Bet Placement Terms

To place a bet on tk9992, your account must have sufficient balance. Once a bet is confirmed, it cannot be changed or cancelled, unless the specific game rules provide otherwise.

6.2 Cricket and Sports Betting

Sports betting event outcomes will be settled according to tk9992's established rules. If a match is abandoned or postponed, bet settlement will be governed by the terms of that specific event. Betting is available on all major cricket events including BPL, IPL, T20 World Cup, and ICC tournaments.

6.3 Casino Games

All casino games are powered by software from established providers including Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. The rules and return-to-player (RTP) information for each game can be found on the relevant game page. tk9992 ensures that game outcomes are determined in a fair and impartial manner.

6.4 Live Betting

Odds during live betting may change at any time. The odds at the moment a bet is confirmed will apply. If a bet remains incomplete due to a technical error, it may be considered void.

The following activities are strictly prohibited on the tk9992 platform. Violating these rules will result in the account being closed immediately and all balances may be forfeited:

• Creating multiple accounts or operating an account under a third party's identity
• Collecting bonuses from multiple accounts for the purpose of bonus abuse
• Using the platform for money laundering or illegal payment purposes
• Using automated software, bots, or scripts to play games
• Intentionally exploiting system vulnerabilities or errors
• Attempting unauthorized access to another user's account
• Using a false identity or forged documents
• Threatening or using abusive behavior toward platform staff
• Using betting patterns for match fixing or to gain an unfair advantage

7.1 Fraud Prevention

tk9992 uses advanced security measures to monitor all suspicious activities. If fraud is detected, the relevant funds will be frozen and legal authorities will be notified if necessary.

tk9992 places the highest importance on responsible gaming. We believe that gaming should be an entertainment activity and never a source of income.

8.1 Self-Restriction Tools

Users can set the following restrictions themselves:

• Daily, weekly, or monthly deposit limits
• Setting a maximum bet amount
• Temporary account suspension (cooling-off period)
• Self-exclusion — closing the account for a set period or permanently

8.2 Problem Gaming

If you feel that gaming is having a negative effect on your daily life, relationships, or financial situation, please contact us immediately or seek professional help. For more information, visit our Responsible Gaming page.

tk9992 gives the highest priority to protecting your personal information. All data collected on our platform is handled in accordance with our Privacy Policy.

9.1 Data Collection & Use

We collect and use your personal information for the following purposes:

• Account creation and management
• Identity verification and fraud prevention
• Processing financial transactions
• Providing customer support
• Meeting legal obligations

9.2 Data Protection

All data is protected by SSL encryption technology. We never sell your information to third parties. Your data is not shared without legal requirement or your consent.

9.3 Account Security Tips

• Use a strong password and change it regularly
• Avoid logging in from public or shared devices
• Always log out after logging in
• If you notice any unusual account activity, notify support immediately

10.1 Right to Modify Services

tk9992 reserves the right to modify, suspend, or discontinue its services, game list, bonus offers, or other features at any time. Users will be notified in advance as far as possible for significant changes.

10.2 Maintenance Breaks

The platform may occasionally be temporarily unavailable for system maintenance. tk9992 will not be liable for such temporary unavailability, however fair settlement of any ongoing bets or transactions will be ensured.

10.3 Closing an Account

Users may close their account at any time. To request account closure, contact our live chat support. Before closing your account, you may withdraw any remaining balance (subject to bonus conditions being met).

tk9992 reserves the right to close an account without notice in the following cases: violation of terms and conditions, evidence of fraud, false information regarding age, or instructions from legal authorities.

tk9992 is not liable for the following:

• Losses in games or bets due to internet disconnection
• Unauthorized access to an account due to the user's own negligence
• Delays or errors caused by third-party services (payment providers)
• Service unavailability due to unforeseen technical failures
• The user's lack of knowledge of the laws of their own country

11.1 Limit of Compensation

In any circumstance, tk9992's maximum liability will be limited to the actual balance in the user's account. tk9992 is not liable for indirect, incidental, or consequential losses.

tk9992 reserves the right to change, amend, or update these terms and conditions at any time. The revised terms and conditions will take effect from the date they are published on the website.

12.1 Notice of Changes

For significant changes, users will be notified via their registered email or through the platform. Continued use of the platform after changes will be taken to mean you are accepting the new terms and conditions.

12.2 Version of Terms

The "Last Updated" date at the top of this page always indicates the latest version. Previous versions can be requested through our support.

If you do not agree with the revised terms and conditions, please stop using the platform and contact our support team.